Payment Policy
Welcome to Vidalova. Please read our payment policy before placing your order.
- Accepted Payment Methods: We accept the following payment methods for your purchases in Euro (€):
- Credit and debit cards (Visa, MasterCard, etc.)
- PayPal
- Transaction Security: We take the security of your transactions very seriously. All payment information is processed securely and in accordance with industry standards. Your personal and financial data will be protected and will never be disclosed to third parties.
- Payment Validation: Once you have placed an order on our site, you will receive an order confirmation by email to contact@vidalova.com. Please check your order details carefully in this email. Payment will be validated once we receive authorization from your bank or payment service provider.
- Billing: The total amount of your order will be billed in Euro (€). Please note that delivery charges may apply and will be added to your order total before final payment.
- Additional Taxes and Fees: Additional taxes and fees may be applicable depending on your country of residence. These additional costs, if any, will be indicated prior to finalizing your order.
- Order Cancellation: If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been processed, we will refund the full amount paid. However, if the order has already been shipped, you will need to follow our returns policy to issue a refund.
- Refunds: In the event of order cancellation, product return or any other reason giving rise to a refund, we will refund the full amount as soon as possible. The refund will be made using the same payment method used when ordering.
- Contact: For any questions regarding our payment policy or for any further assistance, please do not hesitate to contact us at the email address contact@vidalova.com.
We thank you again for choosing Vidalova for your online purchases. We hope you enjoy your experience!
Sincerely, The Vidalova Team